Women’s Activities Cancellation & Partial Attendance Policy for all activities:
All our venues run on a very tight budget. Pricing covers the cost of the activity and is kept to a minimum based on near full occupancy i.e.: costs are far below what we would have to pay at a commercially run facility. When someone pulls out at short notice, the activity runs at a loss. Out of financial prudence, responsibility to the others and to facilitate the provision of activities at (Brooklands, Kenthurst, and Castlemaine), the following is our cancellation policy:
a) Bookings are considered an expression of interest until full payment has been received. Full payment is required four weeks prior to start of the activity.
b) Cancellation up to two weeks prior to the start of an activity can be fully refunded or transferred to a future booking.
c) All cancellations made less than two weeks prior to the start of an activity will incur a cancellation fee of $150 unless the person can find someone to take her place.
d) Full payment will be required for all cancellations made less than 24 hours prior to the start of the activity.
Please Note: The cost of an activity is charged at a fixed rate therefore no discounts are given for partial attendance.